What our customers say

Vicki Heathwood really understood the local market and how our rather different and quirky house could best be presented to potential buyers. She was patient with us when we put ourselves under pressure by signing contract for new property. She negotiated with final buyer to each party’s satisfaction. Her attitude kept us focussed and on track. We would thoroughly recommend Vicki as the best local agent.

Ngaire Douglas Alstonville

Vicki Heathwood wasn't just our agent, she became a friend. Vicki even brought us back a gift from her overseas trip .... what agent does that?. Her local knowledge and years of experience in and around the region was invaluable with both selling. She would often 'pop in' when passing to check on us and keep us up to date. The other LJ Hooker staff were also very friendly and stepped up and took over the reigns of inspections and open homes when Vicki went on holidays. If you want honest, old school care when buying or selling a home, I would definitely recommend Vicki Heathwood and the team at LJ Hooker Alstonville.

Bradford and Sharon Roberts, Dalwood

Vicki has an amazing knowlege of the local area and what is happening in it sales/price wise. She spoke to us regarding our needs & expectations and was not pushy but very realistic with what we could & shouldn't do. She kept us upto date the entire time our property was on the market, as well as organisibg interum rental property between sale & our new purchase. I trust Vicki will find us our new dream home. After having Vicki sell a previous rental property for us, (which had the tenants from hell!), nothing phased her!!! Vicki and the LJ Hooker team, has helped us achieve two fantastic sale prices to date. I would HIGHLY recommend LJ Hooker and most deffinately Vicki Heathwood to ANYONE buying or selling. 10 out of 10! Thank you Vicki.

Fi Monti

Vicki impressed us with her compassionate professionalism, her knowledge of the market, her patience, and her lack of arrogance. She obviously tried to reach the best result for both us and our buyer, and I understand that both parties are happy with the result. What more can we ask?

Judy Allen, Alstonville

Vicki was clearly working on prospective buyers prior to the property being on the market. She remained positive when some were not interested and was very motivated to continue with engaging buyers. The two other agents we approached prior to listing, failed to share our vision for the property post-renovation. They clearly did not appreciate the age or style of the property. Vicki was friendly, but clearly motivated. She presented as down to earth and I felt we could trust her. Vicki was was a terrific agent to deal with and was accessible and supportive throughout our process. Vicki has excellent local knowledge and contacts she has developed over many years. Ultimately, Vicki was both effective in achieving an excellent sales result, while at the same time supported us with information, strategies and planning.

David Byron Bay

Vicki Heathwood had my property sold before Auction and even before they had time to put up a “For Sale” sign. Vicki got the price I was asking for and I couldn’t be happier. The overall process of the Sale was very quick and hassle free. I would highly recommend Vicki Heathwood as she is extremely professional and friendly and also for her extensive knowledge.

Jenny Lancaster, Alstonville
6 Sep 2018
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Vicki was always very friendly and approachable and helped us a lot as I new very little about the industry.

Kaylene Jennings Wollongbar
3 Feb 2018
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Vicki Heathwood is an excellent agent. Professional, knowledgeable, polite and passionate about doing her best for the vendor. I would thoroughly recommend her and the LJ Hooker ALSTONVILLE team.

Megan Sherman
28 May 2018
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It’s simple...Vicki went above and beyond helping us when we purchased our property. It wasn’t even a contest when it came to us needing an agent! And yes we would choose her again!

Cathy Allen Goonellabah
7 Jun 2018
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Vicki made the sale process seamless and stress free by being personable and highly professional at the same time. This approach, along with her extensive experience, tireless work ethic and local knowledge, combined to deliver a very positive outcome! We would have no hesitation in strongly recommending Vicki to others.

Geoff and Glenda Griffith, Alstonvale
5 Jun 2018
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Vicki Heathwood and LJ Hooker Alstonville have sold 4 of my properties to date, and are an absolute pleasure to deal with. Vicki is gifted with great negotiating skills, great empathy, boundless enthusiasm and a tireless work ethic. Vicki is also very ethical and often goes beyond the call of duty to help and advise. Vicki is definitely my agent of choice for any future property sales and I have no hesitation in recommending her services.

Yvonne Martin, Goonellabah
25 May 2018
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Vicki is absolutely fantastic, we would reccommend her to anyone wanting to sell. She is professional, friendly and articulate. She immediately puts people at ease. We were so impressed with her approach throughout the whole sales process, she helped us get the best price for the property, and gave us advice and would often pop in to see how the renovations were going prior. There is no one else we could imagine selling our house with, thank you Vicki!

Shane & Dee - Lismore Heights
27 Oct 2017
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I wish to acknowledge the outstanding service provided by Vicki Heathwood in the sale of our property at 14 Avalon Avenue. Vicki”s direct approach and enthusiasm made the choice of LJ Hooker Alstonville easy. Her proven sales record, experience in the area and promise to attend to every detail of the sale was also important. Vicki worked extremely hard to get the maximum number of potential customers through the property. Her strategy to obtain the best sale price was inspired, and attention to detail excellent. Vicki contacted me with feedback and advised me of all interest in the property in detail. Selling your home can be a stressful experience, however Vicki did her upmost to reduced this stress and continued to help after the price was agreed too, from exchange through to settlement. I could not have expected anymore from Vicki or the team at LJ Hooker Alstonville and recommend them highly.

Nathan & Ebony Gordon
4 Jul 2017
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Dealing with Vicki Heathwood was my priority. She understood my situation and the need for a quick sale. Her knowledge of the local market and her prospective client list enabled this to happen. Office staff at L J Hookers were always polite and helpfull.

Neville Stebbing
6 May 2016
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Vicki took care of everything. Vicki went above and beyond in me buying, selling, buying again through her. Vicki Heathwood and I will remain friends from this experience we have shared. I'd have no problem recommending Vicki Heathwood to anyone looking to buy or sell their property. Vicki made everything easy and worry free for me. My health had not been good. She even did my washing. Love you Vicki Cheers Christine Goss Ps: and broke a rib or two as well lol

Christine Goss Alstonville NSW
12 Jun 2016
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Vicki Heathwood is an excellent agent who knows her market very well. Se has a very professional and caring manner and works hard to achieve results. We would definitely recommend Vicki Heathwood as she is very ethical, caring and we believe she works hard for her sellers and potential buyers. We are very happy with how the sale of our home was managed. Thank you Vicki we knew you were excellent! Excellent agency. We have dealt with them previously and would use them again.

David and Christine G from Alstonville
27 Jun 2016
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Vicki was a great agent. She is honest and really works for her clients. I would highly recommend Vicki if you are looking at selling your property or even buying another property. I now class Vicki as a lovely friend.

Michelle Hunnisett @ Richmond Hill
30 Sep 2016
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Vicki has at all times been a professional with that touch of a family friend. She was always warm and caring towards our family and open to any cares/concerns that we may have had during the selling process. Her knowledge on the local area, its people and the current market values were excellent. With this knowledge, Vicki guided us towards the best strategy which suited us in selling the home. In 4 to 8 weeks our home was sold. Thank you very much Vicki.

Michael Spencer Wollongbar
26 Dec 2016
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Vicki listed our property for auction on the Wednesday and by the Friday we had three buyers negotiating and vicki had it sold at the price we wanted. Vicki works tirelessly for the vendor to achieve the best price. Her honesty and integrity is beyond reproach and the time she spent with us was appreciated. Alstonville is very lucky to have such a lovely lady to sell properties and her local knowledge is fantastic well done Vicki Heathwood

Helen Stephenson

We were very appreciative of Vicki Heathwood's excellent assistance in selling our property. Vicki has acted on our behalf to sell (and buy) property previously and each time we have been impressed by her professionalism, her accurate and clear advice, her knowledge of the local real estate market and her followup on any issue that has arisen during these sales. We will definitely use Vicki again for our future real estate dealings and would recommend her to anyone.

Leigh, Alstonville
10 Mar 2016
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Vicki was highly professional and very friendly We would highly recommend her without hesitation to any of our friends we could not have been happier. We have used Vicki three times now and find her knowledge, capacity to listen,professionalism and friendly nature to be outstanding.

Karen Sullivan
10 Mar 2016
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Vicki Heathwood kept in contact on the day of negotiations well, to get the best price for us.

Ian Clifford Goonellabah
4 Mar 2016
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Vicki was understanding of my situation and did her best to get the best outcome possible. Thank you

Kara Garchevich, Sydney
29 Feb 2016
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Thanks Vicki Heathwood you were wonderful so friendly to prospective buyers and worked well with us to achieve our goal price. Even while on holidays she returned calls and helped us. Great work Vicki

Margaret Hudson
31 Jan 2016
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Vicki Heathwood is not just a sales person but a great friend. Her generosity and patience selling my home was to the highest satisfaction. Well done Vicki

Kim Agnew Lennox Head
1 Dec 2015
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Had great service by Vicki Heathwood who worked to provide us with the best outcome. She was readily available and very helpful. I've no hesitation in recommending her to others.

Lyn Moffatt Alstonville
17 Nov 2015
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To whom it may concern, Vicki Heathwood was a pleasure to work with and achieved a great sales outcome. Vicki knows the local real estate market exceptionally well and is a very professional operator. There was no fuss or exaggeration and I felt I could trust Vicki with everything from the outset. I would highly recommend Vicki to any prospective seller.

Shane Robinson, Port Macquarie
26 Oct 2015
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As I was living interstate I had to leave everything to Vicki Heathwood and trust her to do all the ground work. As a result we got a very satisfactory outcome with very little effort required of me. I also appreciated Vicki and Brenda's respectful treatment of my tenants through the process.

Alison, Canberra
6 Sep 2015
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Vicki Heathwood was a pleasure to work with and achieved a great sales outcome. Vicki knows the local real estate market exceptionally well and is a very professional operator. There was no fuss or exaggeration and I felt I could trust Vicki with everything from the outset. I would highly recommend Vicki to any prospective seller. "

S Robinson

Dear Vicki, Just a little note of appreciation for your care, support & professionalism over the last 6 weeks. Nothing was ever too much trouble for you, even calling by in a time of distress (thanks). Your positive approach gave me all the confidence I needed to make it through. Thanks Vicki ... you are a gem in the Real Estate world

J Anderson

Hi Vicki, I wanted to thank you for your fast, effective and professional service in selling our property. It is very much appreciated. Regards

Andrew P

Hi Vicki ... Solicitor just rang. Contracts EXCHANGED today! I want to thank you so much for everything and especially for your positive attitude and energy every step of the way. Just what was needed. Thanks Vicki xx

Jenny A

Vicki was very knowledgable of the local market and advised us of an appropriate strategy to sell our property. She listened to us, was respectful , courteous and good humoured. She had many open houses that always had many groups of people come through and in fact had many individuals come throughout the week. She was in constant contact with us and kept us informed every step of the way. She also liaised with other agents in her office and as a team we got a better result than we had expected. Thank you Vicki.

Bob and Vicki Maxwell Alstonville
6 Apr 2017
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Vicki helped both parties achieve the desired outcome without going to market. The sort of sale you dream of - the right people, in the right place at the right time.

Peter Mehan Ballina
4 Apr 2017
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Vicki went over and above with our open houses. She showed great enthusiasm in trying to sell our property. She was trustworthy and fair in all she did. She displayed a genuine interest in her clients. I am more than happy with the outcome. Thank You Vicki.

Mary Nunn Alstonville
12 May 2017
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Vicki made the process of selling my property an absolute breeze and I couldn't be happier with my decision to list with her. Vicki's in-depth knowledge of the local area and market conditions is second to none. Vicki listed my property and had it sold within 1 week, I couldn't ask for anything more from an agent and I happily recommend Vicki to anyone looking to sell their property.

Ryan, Ballina
1 Jun 2017
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Thank you Vicki, it was a pleasure to have sold our beautiful home through your office, we could not image the interest in our property and through your marketing and sales it was a very stressless experience for us. Hard working, honest, reliable and always in contact with us throughout the sales process, we were not dissappointed with the decision we had made when selecting Vicki to market our property for a new family to enjoy..............................................Cheers Greg & Linda Masters

Greg & Linda Masters
16 Jun 2017
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